Cookies Policy

DEAR USER!

We care about protecting your privacy and want you to feel comfortable using our services. Therefore, we would like to present you with the most important information regarding the processing of your personal data and the cookies used by our Shop. This information has been prepared in accordance with the GDPR – the General Data Protection Regulation.

DATA CONTROLLER

ALBIN KAMIL POPŁAWSKI, entrepreneur conducting business under the name BM ALBIN POPŁAWSKI, entered into the Central Register and Information on Business Activity run by the minister responsible for economic affairs and managing the Central Register and Information on Business Activity, VAT identification number EU Number PL9261565906, REGON number 080219259, ul. Sucha 172, 66-004 Zielona Góra, Poland.

If you wish to contact us regarding the processing of your personal data, please email us at: shop@michaelserge.com.

Our customer service team is available from 9:00 am to 5:00 pm (17:00) on weekdays CET

United Kingdom, London +44 2045772996
Poland, Warsaw +48 222304295
Poland, Zielona Góra +48 688383500
Poland free line +48 800003282

If you are outside Europe, you can contact us:
United States, Miami +17867558172
Canada, Toronto +16478466300
Our offices:
275 New North Road
Islington Apartment 1618
London, N1 7AA

Sucha 172
Zielona Góra, 66-004
Poland

Via Boezio 6
Rome, 00193
Italy

Nauschgasse 4/3/2
Vienna, WI 1220
Austria

Paxlan 10
Hoofddorp, North Holland 2131 PZ
The Netherlands

Route de Saint-Cergue 24bis
Nyon, VD 1260
Switzerland

ORCA – Calle Gil-Vernet 54/55
Les Tapies 1
Hospitalet De L'Infa, Tarragona
43890
Spain

1000 Brickell Avenue
Ste 715
Miami, FL 33131
United States

329 Howe Street
Vancouver, BC V6C3N2
Canada

Founder and co-owner of MichaelSerge:
BM Popławski Albin "Popper"
VAT: PL9261565906
Lubusz, Sucha 172
Zielona Góra 66-004
Europe, Poland

YOUR RIGHTS

You have the right to:

access your personal data, including the right to obtain a copy of your data (Article 15 of the GDPR or – if applicable – Article 13(1)(f) of the GDPR),
rectify it (Article 16 of the GDPR),
have it erased (Article 17 of the GDPR),
restrict its processing (Article 18 of the GDPR),
data portability to another controller (Article 20 of the GDPR).

Additionally, you have the right to:

at any time to object to the processing of your data:
- for reasons relating to your particular situation – regarding the processing of your personal data under Article 6(1)(f) of the GDPR (i.e., based on our legitimate interests), including profiling (Article 21(1) of the GDPR);
- if your personal data is being processed for direct marketing purposes, including profiling, to the extent the processing is related to such direct marketing (Article 21(2) of the GDPR).

Contact us if you wish to exercise your rights. You can express your objection to our use of cookies (which you can read about below) especially through the appropriate settings of your browser.

If you believe your data is being processed unlawfully, you can lodge a complaint with the President of the Personal Data Protection Office.

PERSONAL DATA AND PRIVACY

Detailed information regarding the processing of your data, depending on your actions, is presented in the table below.

1. PLACING AN ORDER IN THE SHOP – PART 1

WHAT IS THE PURPOSE?
processing your order
ON WHAT BASIS?
sales contract (Article 6(1)(b) of the GDPR)	legal obligation concerning accounting, processing your personal data (Article 6(1)(c) of the GDPR)
HOW LONG?
as long as the contract is in force	Waiting for the end of the legal obligation related to accounting
additionally, your data will be processed for a period during which claims can be asserted – by you or by us (more information on this can be found in the last table of this section)
WHAT HAPPENS IF YOU DO NOT PROVIDE YOUR DATA?
you will not be able to place an order

2. PLACING AN ORDER IN THE SHOP – PART 2

FOR WHAT?
adapting the Shop to the needs of Users, as well as improving the quality of services we provide, based on feedback from our Buyers sent through the satisfaction survey service
ON WHAT BASIS?
our legitimate interest involving data processing for the purpose of conducting satisfaction surveys (Article 6(1)(f) of the GDPR)
HOW LONG?
if you do not express your opinion – within 60 days of purchase or Waiting for us to accept your objection to data processing; if you express your opinion – Waiting for its deletion or Waiting for us to accept your objection to data processing*
additionally, your data will be processed for a period during which claims can be asserted – by you or by us (more information on this can be found in the last table of this section)
WHAT HAPPENS IF YOU DO NOT PROVIDE YOUR DATA?
we will not take your opinion into account regarding the further development of the Shop

* depending on what applies in a given case and what will occur first.

3. CREATING AN ACCOUNT IN THE SHOP

FOR WHAT?
execution of the account management agreement in the Shop
ON WHAT BASIS?
service agreement (Article 6(1)(b) of the GDPR)
HOW LONG?
until you delete your account or until we delete it at your request
additionally, your data will be processed for a period during which claims can be asserted – by you or by us (more information on this can be found in the last table of this section)
WHAT HAPPENS IF YOU DO NOT PROVIDE YOUR DATA?
you will not be able to register an account and use its features, such as viewing order history or checking order status

4. CONTACTING US (E.G., PLACING AN INQUIRY)

FOR WHAT?
processing your inquiries or submissions
ON WHAT BASIS?
contract or actions taken at your request aimed at concluding it (Article 6(1)(b) of the GDPR) – if your inquiry or notification relates to a contract to which we are or could be a party	our legitimate interest in processing your data is based on communicating with you (Article 6(1)(f) of the GDPR) – if your inquiry or submission is not related to a contract
HOW LONG?
for the duration of the binding contract between us or - in the event of no contract being concluded - until the expiry of the claim period – see the last table in this section*	until the expiry of the claim period – see the last table in this section – or Waiting for us to accept your objection to processing *
additionally, your data will be processed for a period during which claims can be asserted – by you or by us (more information on this can be found in the last table of this section)
WHAT HAPPENS IF YOU DO NOT PROVIDE YOUR DATA?
we will not be able to respond to your inquiry or submission

* depending on what applies in a given case and what will occur first.

5. BROWSER SETTINGS AND OTHER SIMILAR ACTIONS ALLOWING FOR MARKETING ACTIVITIES

FOR WHAT?
direct marketing, consisting of displaying personalized advertisements (more information on this can be found in the sections "Profiling" and "Cookies" in the Privacy Policy)
ON WHAT BASIS?
our legitimate interest involves processing data for the purpose stated above (Article 6(1)(f) of the GDPR)
HOW LONG?
Waiting for you to delete cookies used for marketing purposes or Waiting for their expiration*
WHAT HAPPENS IF YOU DO NOT PROVIDE YOUR DATA?
you will not receive offers for products or services that you may be interested in

* depending on what applies in a given case and what will occur first.

6. BROWSER SETTINGS AND OTHER SIMILAR ACTIVITIES ALLOWING FOR ANALYTICAL ACTIVITIES

FOR WHAT?
analysing how the Shop is used and navigated, to tailor it to the needs and behaviors of Users; (more information on this can be found in the sections "Analytical Activities" and "Cookies" in the Privacy Policy)
ON WHAT BASIS?
our legitimate interest involves processing data for the purposes stated above (Article 6(1)(f) of the GDPR)
HOW LONG?
Waiting for you to delete cookies used for analytical purposes or Waiting for their expiration*
WHAT HAPPENS IF YOU DO NOT PROVIDE YOUR DATA?
during further development, we will not take your preferences regarding the use of the Shop's Website into account

* depending on what applies in a given case and what will occur first.

7. WHEN YOU CONSENT TO RECEIVE MARKETING CONTENT FROM US (E.G. INFORMATION ABOUT SPECIAL OFFERS)

FOR WHAT?
sending marketing information, particularly special offers
ON WHAT BASIS?
Your consent to our marketing activities (Article 6(1)(a) of the GDPR)
HOW LONG?
Waiting for withdrawal of consent – remember that you can withdraw consent at any time. Processing data until consent is withdrawn is lawful.
additionally, your data will be processed for a period during which claims can be asserted – by you or by us (more information on this can be found in the last table of this section)
WHAT HAPPENS IF YOU DO NOT PROVIDE YOUR DATA?
you will not receive our marketing materials, including information about our special offers

8. SUBSCRIPTION TO THE NEWSLETTER

FOR WHAT?
sending the newsletter
ON WHAT BASIS?
service agreement for the newsletter (Article 6(1)(b) of the GDPR)
HOW LONG?
until you unsubscribe from our newsletter
additionally, your data will be processed for a period during which claims can be asserted – by you or by us (more information on this can be found in the last table of this section)
WHAT HAPPENS IF YOU DO NOT PROVIDE YOUR DATA?
you will not receive any information about the Shop and our services

9. TAKING OR REFRAINING FROM ACTIONS THAT MAY RESULT IN CLAIMS RELATED TO THE SHOP OR OUR SERVICES

FOR WHAT?
determining, pursuing, or defending claims related to a concluded contract or services provided
ON WHAT BASIS?
our legitimate interest involves processing data for the purpose stated above (Article 6(1)(f) of the GDPR)
HOW LONG?
until the expiry of the claim period or Waiting for us to accept your objection to processing *
WHAT HAPPENS IF YOU DO NOT PROVIDE YOUR DATA?
no possibility to determine, pursue, or defend claims

* depending on what applies in a given case and what will occur first.

PUBLICATION OF DATA

If you decide to publish your comment, its content and your signature will be visible to other users of the Shop.

We do not disclose your email address to other users - unless you do so yourself.

PROFILING

Within the Shop, we conduct profiling activities – this only occurs if you give your consent. Profiling involves the automatic assessment of which products or services you may be interested in, using information about the content you view. This way, the ads for products or services displayed in the Shop will be more tailored to you and your needs.

The type of profiling we conduct does not lead to decisions that would have legal effects regarding you or significantly affect you in a similar way.

ANALYTICAL ACTIVITIES

As part of the Shop’s operations, we conduct analytical activities aimed at increasing its intuitiveness and accessibility – this occurs if your browser settings allow for such actions. In the analysis, we will take into account how you navigate through the Shop, e.g., how much time you spend on a given webpage or where in the Shop you click. This way, we can adjust the layout and appearance of the Shop and the content posted within it to the needs of Users.

DATA SECURITY

While processing your personal data, we implement organizational and technical measures in accordance with the applicable legal regulations, including the use of SSL certificate encryption for connections.

COOKIES

Update: 8 March 2025, 06:40

What are cookies?

Cookies and similar technologies are very small text documents or snippets of code that often contain a unique identification code. When a user visits a website or uses a mobile application, the computer requests permission from the computer or mobile device to save this file on the computer or mobile device and gain access to the information. Information collected through cookies and similar technologies may include the date and time of the visit and how users engage with a particular website or mobile application.

Why do we use cookies?

Cookies ensure that during your visit to our online store you stay logged in, all items remain in the cart, you can shop securely, and the website operates smoothly. Cookies also provide us with the opportunity to see how our website is used and how we can improve it. Additionally, depending on user preferences, our own cookies may be used to present advertisements that correspond to their personal interests.

What types of cookies do we use?

Essential cookies

These cookies are essential for the proper functioning of the website. Some of the following actions may be executed using these cookies.

- Store items in the online shopping cart - Save cookie preferences for this website - Saving language preferences - Log into our portal. We need to check if you are logged in.

Performance cookies

These cookies are used to gather statistical information about the use of our website, also known as analytical cookies. We use this data to optimize the functioning of the website.

Functional cookies

These cookies allow greater functionality for those visiting our website. These cookies may be set by our external service providers or our own website. The following features may, but are not guaranteed, be activated when you accept this category. Live chat services - Watch videos online - Social media sharing buttons - Log into our website using social media.

Advertising/tracking cookies

These cookies are set by third-party advertising partners and are used for profiling and tracking data across multiple websites. If a user accepts these cookies, we can display our ads on other websites based on the user's profile and preferences. Cookies also store data about how many visitors have seen or clicked on our ads in order to optimize advertising campaigns.

Unclassified

These cookies are still in the process of being classified. They will appear in one of the following categories: Essential, Performance, Functional, or Advertising.

How can I disable or delete cookies?

You can opt out of all but essential cookies. Browser settings can be changed to ensure that cookies are blocked. Most browsers explain how to do this in the so-called help function. However, if you block cookies, you may find that you cannot use all technical features offered by our website, which may negatively impact your user experience.

Our Shop, like most websites, uses so-called cookies. These cookies:

are stored in the memory of your device (computer, mobile phone, etc.);
do not change any settings on your device.

In this Shop, cookies are used for the following purposes:

remember your session
collect statistical data
collect marketing data
provide Shop features

To find out how to manage cookies and disable them in your browser, you can refer to the help documents of your browser. You can get more information on this by pressing the F1 key while using the browser. Additionally, relevant information can be found on the following subpages, depending on the browser you are using:

Below you will find information about the features processed by our cookies and their validity period.

COOKIE NAME	COOKIE VALIDITY PERIOD	COOKIE FUNCTION
_ga, _shopify, _cart, store site, number_of_users, _orig_referrer, location	60 days	tracking user traffic for statistical and remarketing purposes

Using the appropriate options in your browser, at any time you can:

Delete cookies,
block the use of cookies in the future.

In such cases, we will no longer process them.

More information about cookies can be found on Wikipedia.

EXTERNAL SERVICES / DATA RECIPIENTS

We use the services of external entities who support us in conducting our business. We entrust them with the processing of your data – these entities process data only at our written instruction.

Below you will find a list of recipients of your data:

ACTIVITY	DATA RECIPIENTS	DATA TRANSMISSION OUTSIDE THE EUROPEAN UNION
ANY ACTIVITY RELATED TO THE SHOP	hosting provider	none
	entity providing us with technical/informatic support	none
	internet market operator	none
USING THE SHOP WITH SETTINGS ALLOWING FOR MARKETING ACTIVITIES	entity providing marketing services	none
	legal office	none
USING THE SHOP WITH SETTINGS ALLOWING FOR ANALYTICAL ACTIVITIES	entity allowing for analytical activities on the site	none
	legal office	none
CREATING AN ACCOUNT IN THE SHOP	legal office	none
PLACING AN ORDER IN THE SHOP	payment provider	none
	entity providing product delivery	none
	provider of software supporting business operations (e.g., accounting software)	none
	provider of standard office software (including mailboxes)	none
	accounting office	none
	entity providing installment system	none
	legal office	none
SUBSCRIPTION TO THE NEWSLETTER OR CONSENT TO RECEIVING MARKETING MESSAGES	entity providing newsletter or marketing message services	none
	legal office	none
USING THE COMMUNICATOR OFFERED IN THE SHOP	entity providing the messaging service offered in the Shop	none
USING THE COMMUNICATOR OFFERED IN THE SHOP	legal office	none
USING SERVICES RELATED TO THE SHOP PROVIDED TO US BY SOCIAL PLATFORMS	social platforms	none
	legal office	none
PARTICIPATING IN OUR SATISFACTION SURVEY	entities enabling the publication of opinions about the Shop or offered products and their comparison	none
PARTICIPATING IN OUR SATISFACTION SURVEY	legal office	none
CONTACTING US (E.G. ASKING QUESTIONS)	provider of standard office software (including mailboxes)	none
CONTACTING US (E.G. ASKING QUESTIONS)	legal office	none